Most people like to buy. They do not like to be pressured within a sales process.
Perhaps the best example is when we make one of the biggest decisions in our lives - to buy a house. We would never be pressurised by a sales process. We want to carefully make our own decision to buy.
We believe that this approach is right for most significant personal and business purchases.
So our goal is to provide relevant information in a fast and convenient way, so that buyers can judge how closely we meet their needs.
You decide if we are right for you. No sales people wasting your time with trivial emails and follow up calls. Just helpful, knowledgeable specialists - that really care about helping you.
In order to benefit from recent cloud based technologies, it is no longer necessary to replace existing CRM and ERP systems.
Forward looking companies are now adopting a different approach - embracing new, innovative applications in low risk ways. They are extending current system capabilities.
They are also gaining competitive advantage by deploying proven motivational techniques to bring about change in their organizations.
This paper looks at a growing front office software solution that delivers cost savings, removes sales constraints and increases revenue.
And it suggests ways to plot a path to effective implementation.
It has long been an accepted principle in progressive businesses that they must positively differentiate themselves in order to secure competitive advantage and grow profitable sales.
It is difficult to stand out from the crowd when everyone is tweaking the same factors. Therefore, different and modern thinking needs to be applied if real competitive advantage is to be achieved and maintained.
The Internet means we are all becoming informed buyers that no longer rely upon sales people to pass on information before we make decisions to buy. Customer relationships increasingly begin, and flourish, with little or no human interaction.
Product configurators have been around for a while. But their extensive use in a selling environment is more recent. This is being driven by the new ways of doing business. Bold claims are made for modern CPQ solutions by businesses that have adopted ‘mass customisation’ and similar business models.
The successful implementers have understood that software alone is not the answer. However if properly aligned to sound product structures, pricing models, empowered employees and partners, a range of real business advantages can be secured. Here are some of the claims that are being made by successful implementers.
This document discusses some business drivers behind the current rising demand for automated product configuration, or Configure Price Quote (CPQ) tools. It examines the principle characteristics of markets and companies that are giving attention to CPQ.
It considers the internal and external demands that are being placed on businesses systems within companies that are now choosing, or whose markets are requiring them to adopt, multi channel, tailored product and client self service models.
It concludes that technology is only part of the solution. It proposes that a successful outcome to a CPQ implementation is likely to depend significantly on other ingredients. We reflect on the factors that are claimed by businesses that have affected their implementations.
We review experiences, to learn how good deployments can deliver the desired twin outcomes of increased sales and reduced cost. The importance and scope of sound business reviews as a component of successful implementations is discussed, and examples are provided.
So let us first focus on some of the important business drivers that are being encountered...
It is now becoming recognised by a growing spectrum of businesses of all sizes that implementing integrated CPQ applications can deliver significant benefits and rapid returns on investment - particularly for organisations that provide complex products and services.
However it is clear that there there are a number of factors reported by businesses which have been through such implementations, which set apart those that have been truly successful. They can largely be described as factors of Business Readiness.
We are different from other CPQ providers because we excel with quotes of scale or where there is complexity - We have not yet found a rule or calculation that is too complex for our configurator.
Further we can extend this capability beyond Salesforce into your Partner network or End-Users without the need for additional Salesforce licensing.
We think businesses should be encouraging interaction with their customers at a much earlier stage in the buying process and believe a great way of doing this is by creating interactive web content that captures important buyer information and then helps guide them to a successful outcome.
So... we thought we would share with you our 6 step process:
Where there is little difference between competing products and/or services the decision will often be based upon price alone or worse still they will make no decision at all.
So just how do you make it easier for people to decide that they want to buy from you and how do you give them a reason to do so?